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Contact Us

  • What services does UMG offer?
    UMG provides a wide range of services including business consulting, project management, construction services, IT and tech solutions, and healthcare partnership facilitation across Africa.
  • How can I schedule a consultation with UMG?
    You can schedule a discovery consultation by contacting us through our website or reaching out via email or phone. We'll set up a time to understand your needs and explore how we can help.
  • What industries does UMG work with?
    UMG works across multiple sectors including healthcare, construction, education, government, energy, and technology.
  • What makes UMG different from other consulting or project firms?
    Our approach is tailored, collaborative, and impact-driven. We combine global expertise with local insights, and we're committed to delivering measurable value through sustainable, tech-enable solutions.
  • Can UMG help with international partnerships or projects in Africa?
    Yes. UMG specializes in cross-border partnerships, particularly through initiatives like our collaboration with MediPocket USA to expand access to quality healthcare in Africa.
  • Do you offer fixed-price quotes for construction projects?
    Absolutely. For construction services, we provide fixed-price quotes and can also participate in competitive bidding processes upon request.
  • What kind of IT and tech solutions do you provide?
    We offer IT network hardware, fiber optics, mobile terminals, cloud authentication systems, cybersecurity, IoT, smart city solutions, and solar energy technologies, along with consulting and implementation support.
  • Does UMG offer training or outsourcing services?
    Yes. We provide training programs, talent development, and outsourcing services to help clients optimize performance and fill capability gaps.
  • How does UMG support clients during projects?
    From start to finish, UMG offers hands-on support through planning, implementation, monitoring, and reporting to ensure projects are delivered on time and within scope.
  • How can I become a partner with UMG?
    If you're interested in collaborating with UMG, reach out to us via website or social platforms. We welcome partnerships with corporates, governments, and NGOs aligned with our mission.
  • What is UMGBiz Solutions?
    UMGBiz Solutions is all-in-one business management platform designed to streamline your operations. From CRM and onboarding to project management, billing, e-signatures, learning management, and more- UMGBiz replaces the need for multiple tools by offering a unified, secure, and fully customizable portal for businesses of all sizes.
  • Who can benefit from UMGBiz Solutions?
    UMGBiz Solutions is ideal for small to medium-sized enterprises (SMEs), consultants, coaches, educators, nonprofits, and service-based businesses around the globe- including those in Africa, the Caribbean, the United States, Europe, and Asia- looking to scale efficiently with powerful automation and client management tools.
  • Does UMGBiz require coding or technical skills to use?
    No! UMGBiz Solutions is built with a no-code approach. Our intuitive dashboards, drag-and-drop interfaces, and automated workflows make it easy for anyone to manage their business operations- no tech expertise needed.
  • Can I create and sell online courses with UMGBiz?
    Absolutely. Our integrated LMS (Learning Management System) lets you create, brand, and sell digital courses with ease. Track participant progress, offer multi-course packages, and manage unlimited users- all from your secure portal.
  • What integrations does UMGBiz support?
    UMGBiz integrates with leading tools such as Stripe, PayPal, Zoom, QuickBooks Online, Zapier, WordPress, Google Calendar, Twilio, Authorize.Net, Braintree, and more. These integrations allow seamless communication, billing, scheduling, and automation across platforms.
  • How secure is UMGBiz Solutions?
    Security is our top priority. We offer encrypted client portals, secure messaging, e-signature compliance, audit trails, and customizable access controls. Your business data and client interactions are protected every step of the way.
  • What kind of support do you offer?
    We provide dedicated onboarding, video tutorials, knowledge base resources, and priority support through email and ticket systems. Our goal is to ensure you're confident and successful using the platform from day one.
  • Can I manage my billing and invoicing with UMGBiz?
    Yes! UMGBiz includes powerful billing features such as digital proposals, invoicing, recurring subscription management, ACH and card payments, and full QuickBooks Online integration for effortless financial tracking.
  • Is UMGBiz customizable for my brand?
    Yes. From custom client portals and URLs to fully branded dashboards, forms, menus, and learning experiences, UMGBiz lets you tailor the platform to reflect your brand identity.
  • How do I get started with UMGBiz Solutions?
    Getting started is simple. Contact our team for a demo or sign up to begin onboarding with our step-by-step, no-code setup. You'll have fully functional business management suite up and running in no time.
  • What is the goal of the UMG and MediPocket partnership?
    The partnership aims to transform healthcare in Africa by improving access, affordability, and quality through technology-driven solutions and strategic community initiatives.
  • How will this partnership benefit African communities?
    By combining UMG's regional expertise with MediPocket's advanced healthcare technology, we plan to deliver smarter healthcare services, better patient experiences, and wider access to medical care, especially in underserved areas.
  • What kind of healthcare solutions will be introduced?
    The collaboration will focus on telehealth services, digital health platforms, health education programs, and innovative medical technologies tailored to Africa's unique needs.
  • Which countries in Africa will this partnership focus on first?
    The initial rollout will prioritize regions with the most urgent healthcare needs, with plans to expand across the continent through phased implementation.
  • How can local healthcare providers and governments get involved?
    UMG and MediPocket welcome collaboration with local stakeholders. Interested partners can reach out to join efforts in scaling sustainable, tech-enable healthcare solutions across Africa.
  • What is UMG E-Learning Solutions?
    UMG E-Learning Solutions offers a wide range of online training courses for individuals and organizations, designed to support career development, professional growth, and industry certification.
  • Are the courses accredited?
    Yes! Our courses are CPD-accredited, ensuring they meet professional development standards and are recognized by employers and industry professionals.
  • How do I access the course after payment?
    Once payment is confirmed and your details are received, you'll receive an email within 24 hours with your login credentials, including your username, password, and portal link.
  • How long do I have access to my course?
    Each course comes with 1-year access, giving you the flexibility to learn at your own pace and revisit content whenever needed.
  • Will I receive a certificate after completing the course?
    Yes. Upon course completion, you can request your CPD-accredited certificate for a small fee of $4.00. Pineapple Jobs or your course coordinator will assist in obtaining it.
  • Can I get support if I have questions during the course?
    Absolutely! Our support team is available to assist you with any technical or course-related questions. Contact us anytime at support@umgbiz.com.
  • Can businesses enroll multiple employees?
    Yes. We offer discounted group rates for businesses and organizations. Contact us to set up a custom package that fits your team's needs.
  • What is UMG WebSolutions?
    UMG WebSolutions is a free, cloud-based website builder and CMS that allows you to create and manage websites without any coding skills. It's fast, user-friendly, and packed with powerful features.
  • Is UMG WebSolutions really free?
    Yes! Our Free Plan gives you access to essential tools to build and publish your website. You can upgrade to WebSolutions PRO for advanced features and customization.
  • Do I need to know how to code to use UMG WebSolutions?
    Not at all! Our drag-and-drop visual builder makes it easy for anyone- regardless of technical experience- to create beautiful, professional websites.
  • Can I use my own domain name?
    Yes. With a WebSolutions PRO plan, you can connect your custom domain to give your website a more professional and branded appearance.
  • What kind of website can I build with UMG WebSolutions?
    You can build business sites, landing pages, portfolios, blogs, personal websites, and more. The platform is flexible and supports a wide range of website types and industries.
  • What's included in the PRO plan?
    The PRO plan includes features like custom domains, sub-accounts, premium blocks and layouts, mailer integrations, native popups, and access to upcoming tools and updates.
  • Is customer support available?
    Yes, we offer dedicated customer support to assist you with setup, troubleshooting, and getting the most of your UMG WebSolutions experience.
  • What is UMG DataWise Analytics?
    UMG DataWise Analytics is a division of Umbrella Management Group that provides advanced data analytics solutions, helping businesses turn raw data into actionable insights for smarter decisions and sustainable growth.
  • What services do you offer?
    We offer a full suite of data services including data collection, cleaning, integration, visualization, statistical analysis, predictive analysis, and custom business intelligence reporting.
  • How can data analytics benefit my business?
    Data analytics helps you identify trends, improve decision-making, optimize operations, reduce costs, enhance customer experiences, and uncover new opportunities for growth.
  • What industries do you serve?
    Our solutions are industry-agnostic, serving sectors such as healthcare, finance, education, retail, logistics, and more. We tailor our services to meet the specific needs of each client.
  • Do you provide customized analytics solutions?
    Yes, all our solutions are custom-built based on your business goals, data sources, and strategic priorities. We ensure the approach fits your operational needs and delivers measurable results.
  • How do you ensure data quality?
    We apply rigorous data cleaning, validation, and standardization processes to ensure the accuracy, consistency, and reliability of your data before it's analyzed.
  • What makes UMG DataWise Analytics different from other providers?
    Our unique advantage lies in combing deep business consulting expertise from Umbrella Management Group with powerful data analytics capabilities. We don't just analyze data- we align it with your business strategy.
  • Do you offer ongoing support or just one-time analysis?
    We offer both. You can engage us for a one-time project, or choose ongoing analytics support and reporting services to continuously improve performance over time.
  • Is my data safe with you?
    Absolutely. We follow strict data privacy and security protocols, ensuring that your data is handled with confidentiality and stored securely at all times.
  • How can I get started with your services?
    Simply reach out to us via our website or phone to schedule a free consultation. We'll discuss your needs, assess your current data situation, and recommend the best path forward.
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